Privacy Policy

The Short Version

What We Collect

When you fill out a contact form or request a consultation, we collect:

• Name — so we know who we're talking to
• Email address — so we can respond to you
• Phone number — if you provide it, so we can call you back
• Your message — so we understand what you need

Our forms are processed through FormSubmit.co, a third-party form handling service. Your submission is sent directly to our email inbox.

How We Use It

We use your information to:

• Respond to your inquiry or consultation request
• Provide the marketing services you've signed up for
• Send you project updates and performance reports
• Follow up on leads or proposals you've requested

We do not use your information for unsolicited marketing emails, newsletters, or promotional campaigns unless you've explicitly opted in.

How We Protect It

Your data is transmitted securely via HTTPS. Our website is hosted on Vercel with Cloudflare DNS, both of which use industry-standard encryption.

Payments are processed through Stripe, a PCI-compliant payment processor. We never see or store your credit card details.

Who We Share It With

We don't sell, trade, or rent your personal information. Period.

The only third parties that handle your data are:

• FormSubmit.co — processes contact form submissions
• Stripe — processes payments securely
• Tawk.to — powers our live chat widget and may collect visitor session data and chat messages
• Google — we use Google Analytics and Google Business Profile tools to understand website traffic (anonymized data only)
• Microsoft Clarity — provides heatmaps and anonymous session recordings so we can improve site usability (no personal data is collected)

Cookies

Our website uses minimal cookies:

• Essential cookies — required for the site to function (like remembering your form selections and cookie consent preference)
• Analytics cookies — Google Analytics 4 (GA4) helps us understand how visitors use our site so we can improve it. GA4 collects anonymized data (pages visited, time on site, general location). IP addresses are anonymized.

When you first visit our site, a cookie consent banner lets you accept or decline analytics cookies. Analytics only load after you click "Accept." Your preference is saved in your browser so you won't be asked again. You can clear your browser's localStorage at any time to reset this choice.

We don't use advertising cookies or tracking pixels from social media platforms.

Your Rights

You have the right to:

• Access — ask us what information we have about you
• Correct — ask us to update inaccurate information
• Delete — ask us to remove your information from our records
• Opt out — unsubscribe from any communications at any time

To exercise any of these rights, email us at contact@irontigerdigital.com. We'll respond within 2 business days.